Our Team
Roi James
Founder
Roi is the founder and driving force behind Virtual Guide PH. With a strong background in virtual assistance, digital marketing, and project management, Roi has spent the past several years supporting entrepreneurs, coaches, and small businesses in building a solid online presence and running their operations more efficiently.
What began as a solo freelance journey quickly evolved into something bigger—an idea to create a digital support hub where business owners could find not just one assistant, but a team of trusted, talented professionals ready to collaborate on meaningful work. Roi’s commitment to excellence, clear communication, and attention to detail helped lay the foundation for Virtual Guide PH and continues to guide the way the team works today.
As someone who understands the daily challenges of running a business, Roi built Virtual Guide PH with a clear purpose: to be the kind of support system that business owners can count on—not just for tasks, but for partnership, strategy, and growth. With every project, Roi brings a blend of professionalism, creativity, and heart—ensuring clients feel heard, supported, and set up for success.
When not managing projects or collaborating with creatives, Roi is passionate about continuous learning, supporting fellow freelancers, and building a business that reflects both purpose and people-first values.
Russell
Operations &
Admin Support Specialist
Russell is a systems-minded professional who thrives on order, accuracy, and keeping the backend of any business running smoothly. With experience in administrative coordination, calendar and inbox management, client onboarding, and team support, she ensures that nothing slips through the cracks—even when things get busy.
She’s the kind of assistant who anticipates needs before they arise, responds quickly, and consistently delivers polished work with efficiency. Russell excels in maintaining clear communication, organizing workflows, and improving systems to help businesses scale with less stress. Whether managing multiple schedules, setting up automations, or streamlining operations, she brings a calm, focused energy to every task.
Clients appreciate her reliability, professionalism, and ability to stay a step ahead—making her an indispensable part of any growing team.
Darling
Client Experience &
Digital Support Coordinator
Darling brings a blend of warmth, creativity, and organization to her role as a virtual support partner. With a strong focus on enhancing client communication, community management, and digital presence, she helps businesses deliver a seamless and engaging experience—from behind the scenes.
Her skills span across email and chat support, social media assistance, document prep, light design work, and general admin—all done with care, attention to tone, and a people-first mindset. Darling is naturally adaptable, eager to learn new tools, and quick to jump in where support is needed most.
What truly sets her apart is her ability to make clients and their customers feel seen, supported, and valued. With Darling on your team, your brand doesn’t just run well—it feels good to engage with.
Richard
Civil Engineer |
Quality Control &
Project Management Expert
Richard is a licensed civil engineer with seven years of progressive experience in construction quality assurance, residential and commercial design, and end-to-end project management. His career has been defined by a deep commitment to excellence, with a focus on ensuring compliance, sustainability, and structural integrity in every project he leads.
Specializing in Quality Control Consultancy Services, Richard plays a critical role in maintaining safety, code compliance, and material standards across construction sites. He is hands-on when it comes to conducting field inspections, coordinating with subcontractors, and managing construction teams—ensuring that project execution is smooth, timely, and within budget.
Beyond quality control, Richard is also an expert in cost estimation and quantity takeoffs, offering financial accuracy and resource efficiency for a wide range of projects. His skills in engineering design and drafting allow him to produce highly detailed layouts, sections, and finalized plans using platforms like AutoCAD, Civil 3D, and SketchUp.
Known for his analytical mindset, excellent time management, and leadership in fast-paced environments, Richard brings a balanced blend of technical knowledge, reliability, and client-focused communication to every collaboration.
Jaky
Civil Engineer |
Infrastructure Planning
& Design Specialist
Jaky is a licensed civil engineer with over six years of experience supporting both field and office operations across infrastructure, residential, and commercial projects. Her background includes detailed work in highway planning, site development, excavation works, and structural layout, making her a versatile asset in all phases of construction.
Jaky’s strengths lie in technical precision and efficient execution. She is highly skilled in preparing Preliminary and Detailed Engineering Designs (PDED), conducting accurate cost estimates, and managing Bills of Materials (BOM). Her ability to translate complex plans into clear, actionable workflows ensures that every project is handled with both strategic foresight and operational clarity.
With strong proficiency in AutoCAD, Civil 3D, PlanSwift, and Bluebeam Revu, Jaky combines industry-standard tools with critical thinking to deliver high-quality results. Her dedication to quality control, problem-solving, and clear communication supports smooth coordination across teams and ensures projects stay compliant and on schedule.
Jaky brings not only a technical edge to the table but also strong organizational and leadership qualities that make her a key contributor in collaborative, multi-disciplinary projects.
